Thursday, Feb 23, 2012

FAQs

WYCO Self Storage is dedicated to providing you with the best in customer service. Please find answers to our most common questions below:

How long is the lease term?

We offer month to month leases, meaning no contracts and no commitment.  Additionally, our facilities offer discounts for long term storage, so if you know the amount of time you will be storing you can save by prepaying your rent.

When can I get to my belongings?

Most of our facilities are open 7 days a week. Office and access vary by location. Please select a location for hours and features.

Will my belongings be safe?

To keep your belongings safe and secure, we offer state-of-the-art security that includes 24 hour videotaped surveillance, electronic gate access, good lighting and individual door alarms.  Features vary by location.

Do you provide insurance?

We provide tenant insurance through The Minico Company. We highly recommend you purchase insurance to protect your items.

How much notice do I need to give to move out?

We require a 30 days written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Do you prorate my move out?

Billing is done on your anniversary of your move-in date. Rent is never prorated or refunded. Tenants must vacate the storage unit no later than the anniversary date in order to avoid being charged for the next month.

Do you offer boxes and packing supplies?

All WYCO Self Storage facilities offer a wide variety of store merchandise including boxes and packing supplies.

What is an On-Site Manager?

On-Site Managers live in an apartment on the facility grounds.

Are drive-up units available?

Some of our facilities offer the convenience of drive-up units that allow you to load and unload your storage items directly from your vehicle into your unit.

Some of your competitors offer climate controlled units, why don’t you offer climate controlled storage?

Some of our facilities offer temperature controlled or heated units to protect your belongings from extreme weather conditions. It’s impossible to control the climate and anyone who says they can is misleading you.

Can I store a RV/Camper/Car/Boat?

WYCO Self Storage offers RV/Camper/Car/Boat storage at select locations. Please visit our Aurora Storage Center or AAA Platte page to find a facility near you.

Are there moving trucks available?

Various locations offer moving trucks and trailers with all of the moving supplies you will need.

How can I make a payment?

Payments can be processed by mail, in person or on the Make An Online Payment page. You may also arrange to have your payment automatically deducted from your Visa, MasterCard or Discover credit card.

Are the facility details provided on the website standard for all WYCO stores?

Unit sizes provided are approximate. Unit features, pricing and availability vary by facility. All discounts and coupons are subject to terms and conditions based upon location and unit size.

What are the terms and conditions of this site?

WYCO Self Storage makes no warranties on this site and its terms are subject to change at any point in time.  WYCO is not responsible for technical difficulties of any sort including a network failure or delayed connection.  In addition, WYCO will not be held accountable for the use or content of any websites accessed through or provided by this site.

 

Online Payment

Use our online payment system to conveniently pay for your storage facility.

Pre-Lease A Unit

  Reserve your unit at one of our storage facilities by preleasing your self storage unit through our convenient online form. Click on the store nearest you for more details.

Estimate Your Space

  Use our convenient Space Estimator to determine the size unit you need to protect your valuables, or contact our storage experts, to help decide on the best unit(s) to store your valuables.

Online Payments

  Use our online payment system to conveniently pay for your storage facility.

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